CRM
Tools
Process

Structuring business processes and improving performance via HubSpot

After raising €45M, Qovoltis needed efficient tools to support its hypergrowth. The challenge was to quickly implement HubSpot (integrated with NetSuite ERP) while securing team adoption.

“For salespeople, it was a revolution. The adoption was immediate, and above all, the feedback was extremely positive about the tool, its ease of use and the impact on their performance.”

Jonathan Trepo Lantelm
CEO, Qovoltis
Energy
Sector
Arcueil
Location
100 - 250
Employees
2
Consultant (s)
9 months
Duration of the mission

Our impact in figures

+30%

of commercial productivity

100%

Adoption of salespeople after 2 months

background

  • No adoption of NetSuite CRM by salespeople
  • Lack of visibility on sales performance and KPIs
  • Exploded tracking in Excel and Outlook
  • Arrival of new Sales and launch of new verticals.

Solutions provided

  • Complete audit of practices and the sales cycle on each vertical (hotels, businesses, etc.)
  • HubSpot implementation (configuration, stack integration, workshops and training)
  • Data migration & cleaning from Excel, NetSuite, Outlook
  • HubSpot dashboards to manage pipeline and sales performance
  • Change management and support for commercial adoption
  • Centralized knowledge base (videos, processes, diagrams)

Results

  • HubSpot CRM operational in 3 months, adopted at 100%. 30 licenses and 3 custom objects.
  • Successful integration with NetSuite ERP
  • Productivity gains greater than 30%
  • Reliable reporting and strengthened pipeline management
  • Project extension: migration of customer support (ticketing) to HubSpot in 6 weeks

“For salespeople, it was a revolution. The adoption was immediate, and above all, the feedback was extremely positive about the tool, its ease of use and the impact on their performance.”

Jonathan Trepo Lantelm
CEO, Qovoltis

“I was dealing with people who came from the profession, who had themselves supported sales teams. I was not dealing with consultants [...] Kano absolutely met this imperative of speed and that's why we started working with them.”

Jonathan Trepo Lantelm
CEO, Qovoltis

“I was dealing with people who came from the profession, who had themselves supported sales teams. I was not dealing with consultants [...] Kano absolutely met this imperative of speed and that's why we started working with them.”

Jonathan Trepo Lantelm
CEO, Qovoltis

In summary...

Before

  • Data scattered in Excel/Outlook,
  • Low adoption of NetSuite CRM
  • Lack of reporting

After

  • HubSpot set up and adopted
  • Cleaned, centralized and reliable data
  • Dashboards and KPIs accessible in real time

Avant

After

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